Shipping policy
Shipping Policy
Thank you for shopping with AB Creative Finds. We are committed to processing and shipping your order as quickly and carefully as possible.
Order Processing
Orders are typically processed within 3–5 business days during non-holiday periods. If processing times are expected to differ, this will be clearly noted on the product listing or elsewhere on the site.
During holiday periods and other high-volume times, processing may take up to 7–10 business days.
Custom or personalized items may require additional processing time depending on the nature of the order. Any significant changes to processing times will be clearly communicated.
Shipping Rates
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Free shipping may be offered on certain products, and this will be clearly noted on the product listing where applicable.
Shipping Time
Once your order has been processed and shipped, estimated delivery times will vary depending on the destination and shipping method selected at checkout.
Domestic and international shipping times are estimates only and are not guaranteed. Delays may occur due to shipping carriers, weather, holidays, customs processing, or other circumstances beyond our control.
International Shipping
We do ship internationally. Please note that international orders may be subject to customs delays, import duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Incorrect Shipping Addresses
Please make sure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at abcreativefinds@gmail.com. We cannot guarantee changes can be made once an order has been processed or shipped.
Lost, Stolen, or Delayed Packages
AB Creative Finds is not responsible for packages lost, stolen, or delayed in transit once they have been accepted by the shipping carrier. If your package appears to be lost or delayed, please contact the carrier directly using your tracking information.
If you need additional assistance, you may also contact us at abcreativefinds@gmail.com and we will do our best to help.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible at abcreativefinds@gmail.com. To be eligible for assistance with a damaged shipment, you must provide proof of damage, such as clear photos of the item, packaging, and shipping label.
Shipping Restrictions
We reserve the right to limit or refuse shipping to certain locations if necessary.
Contact
If you have any questions about shipping, please contact us at:
AB Creative Finds
abcreativefinds@gmail.com
Mailing address:
AB Creative LLC
2210 Holly Springs Pkwy, Unit 84
Canton, GA 30115
United States